St Cloud Pet Hospital Google Reviews
The following sample of client reviews were found on the Google review list of Advanced Care Pet Hospital,
a veterinary clinic with three veterinarians, open 7 days a week, in the St Cloud area here:
Local Guide 42 reviews 6 photos
Great vet with fair prices.
Excellent care, knowledgeable staff, and very reasonably priced.
A win-win for our pet and our pocketbook.
I am so grateful to have found this pet clinic! We'll be back.
If you need the BEST in veterinary care for your animal friends, you will not find a better place.
Dr. Gerds and the entire staff are among the most caring people you will ever meet. The fact they have full advanced imaging services like ultrasound with radiologist image reading makes them my first choice for all specialized veterinary services.
Dr. Gerds has set a price schedule that is the best I have ever seen, and makes everything you could need to care for your animals not only accessible, but completely affordable - and I mean that sincerely.
I have had three ultrasounds performed there for my canine "kids" and I gladly drove the 1+1/2 hours to Sartell to take them to ACPH and Dr. Gerds.
I cannot say enough good things about my experiences with everyone at ACPH; they are genuinely caring and understanding people, who share your love for your animal friends!
If I could give them 10 STARS I would! If anyone from ACPH should ever happen to read this, I just want to say thank you all for everything you do. I love you guys!
Advanced care provides high quality service at a competitive price.
You know you're animals are receiving great care when your dog is excited to go to the vet and your cat purrs the entire time. They provide such a positive experience for the animals.
I'm so glad we chose advanced care! A special thanks to Heidi for providing superior animal care!
I wouldn't take my babies anywhere else.
It's fast and friendly and clean in there.
Dr. Pam treats them like they are her own pets.
I highly recommend them. Affordable too.
As a dog lover and owner for all of my life, I've brought my pets to numerous vet clinics and without a doubt, this clinic is the best that I've found.
Anyone can say they are kind and compassionate, but this group of professionals show it.
I knew I had the right vet for "my girls" when I walked in and saw that someone from the Tri-County Humane Society was there to pick up a sweet little cocker spaniel that was being treated by Dr. Gerds; that little guy was treated with as much care and compassion as my dog and every other dog I saw coming and going the time I was there.
They proved their concern by taking about 1.5 hours in looking over my Maggie and then really talking to me about her diabetes and what food she should be on, home monitoring, plan of care; something the clinic I have just left failed to do.
I cannot recommend them higher.
Anyone who knows me says that they want to come back as one of my dogs; that's how much I love my dogs and they will only be seen by Advanced Care and their wonderful, caring team. Thank you
Can't say enough good things. Both of my dogs have gone to Advanced Care Pet Hospital since I moved up to St. Cloud received nothing but top notch care. Everything from nail trims, to routine checkups and even a surgery for bladder stones, and it has all been handled quickly and professionally. Also, one of my dogs is on prescription Royal Canin food for his bladder stones, which can be expensive, but they manage to have the best prices I have found both locally and online. They also have great weekend hours which makes them more convenient than other vets I have visited.
This is a very caring place. The atmosphere is calm, and the doctor very knowledgeable. She will go above and beyond what would be considered very professional in treating your pet and thinking of new ways to help if the first treatment doesn't work. I adopted a rescue dog with a very difficult to treat ear infection, and Dr. Gerds' persistence and research helped us find a solution!
Highly recommended 10 stars! (And I very Rarely Say that) This place is Awesome!!!! We bring our pets and they are all greeted with a smile. (Humans are too) In fact we have a Black Lab that is terrified of everyone and everything. However he seems to feel right at home here. Doctor Gerds, Tom (AKA "Office Guy"), and all of the staff have a genuine passion that can be felt for every creature that walks through the door (humans included). The pricing is great and the service is second to none. Its good to leave a place feeling educated and not just "Doing what the Doctor says". Our Critter are our kids and we would never want or expect anything other than the best that we can give them. It is very rare I recommend and person or business unless they do a fantastic job or provide exceptional service.
Not only do we bring our dog here but we also bring our guinea pig and several of our rabbits. We have always been listened to and treated with such kindness. In urgent times theyare right there to help and get you in as soon as possible often times squeezing you in the same day if they can. Their prices are very reasonable and they never push anything on you.Love love love this vet clinic and all their staff. We will never go anywhere else again!!
Local Guide 14 reviews 12 photos
They are such kind people. I walked in with out an appointment in distress over my sugar gliders infected eye. They took him in even though they were booked solid. Within a few hours my old man had antibiotics, pain meds and a plan. All at a very reasonable cost! Sadly the eye could not be saved. The cost of surgery and medication came out to be $400 less than what I was quoted at a clinic in St Paul. So glad I found Advanced Care Pet Hospital. The old man is doing great. And we have a follow up scheduled in 2 weeks to take the stitches out.
Very nice staff, willing to break down cost that best fits your budget.
Both of our pets go here and we enjoy the care they get here. There is no pressure to purchase anything like at other places and they will give us a call when it's time for shots or a visit.
Local Guide 93 reviews 58 photos
Did an amazing job on my pooch. My dog tore his ACL and they have been great. Had surgery, all in all it cost about $3000, which if you shop around is a bargain.
A little ways away from where I live, but it was totally worth the trip. They were very friendly to both me and my new kitty, and answered any and all questions I had. The vet tech was very honest, and suggested no superfluous treatments. Definitely making future appointments here!
Danie & Derrick Deering
We came from out of state, our dog was attacked and they helped stitch up his multiple wound on a Saturday afternoon without an appointment and they were already fully booked! They went above and beyond for our fur baby, highly recommend!
Prices seem comparable and they are open on the weekend. This really helps with work. I trust them with the health of our cats and would recommend them to friends.
I was searching for a new local Vet, and these guys were recommended by a few people. They have the best and most convenient hours I've seen yet, for a Veterinary clinic. Dr Amanda and the gals take great care of me each time each time I call or go in for an appointment.
Our vet first greeted us by hugging our cat. The "office guy" was also very friendly and kept referring to the cat as our "kitty". I can tell the staff really loves animals and we had a fantastic first experience there. Dr. Gerds was very straight forward with us and didn't push us to spend more money than we needed to. We'll be coming here for our veterinary needs from here on.
I have a timid and anxious German Shorthair Pointer. Dr. Gerds and her Vet. Techs do a great job with him. Advanced Care's hours and location make it easy to schedule appointments and they even call to remind me when he needs updated shots. Finally, I believe that their charges are quite reasonable and they do not try to push superfluous treatment or medication. Overall I am very satisfied with Dr. Gerds and her entire staff and would, and have, recommended her clinic to friends and family.
I brought my 6 puppies in for a check-up and 1st shots. I was so impressed by the thorough exam they received. Everyone was so nice and helpful and explained everything to me. Great clinic!!
Advanced Pet Care treats ferrets! I'm always pleased with their service.
I bring two dogs to Advanced Pet Care in Sartell, MN. They are always so god with treating the dogs and very prompt in making appointments in a quick and timely fashion. The staff is very dedicated stomaching every visit just perfect. Thanks to everyone involved ! ! !
Advance Pet Care has exceeded our expectations in healthcare for our french bulldog. We are able to get appointments quickly and the staff is incredibly helpful and friendly. The facility is ultra clean and has convenient hours. Dr. Gerds has gone out of her way to ease some of the worries we've had about our dog and we are so thankful!
I moved to St. Cloud over 2 years ago and have been going to Advanced Pet Care Hospital for over a year with all my pets. Dr. Gerds and her staff have gone above and beyond the care and service for my pet Ruggles. With Ruggle’s old age and illnesses, they’ve gotten him in at the last minute making my over all experience less stressful. I’ve used them for boarding along with changing my pet’s diets to prolong and give them a healthier lifestyle. I’m beyond satisfied with their care and prices. Thank you!
We moved to St Cloud just over 3 years ago and got a puppy. Dr. Gerds was recommended to us by our trainer. She has since treated 5 of our family dogs, including our 15 year old golden retriever, and 2 cats. I could not be happier or more satisfied with their care. The whole staff treats us like part of their family. The hours are most convenient, and the prices are reasonable and never a surprise.
Mary and Mike Gilbert
Expert care and plenty of TLC saved our Boston's eye. Our Sophie suffered a tear to her eye which required surgery. Once the tear was repaired, she was still not out of the woods. Sophie required 6 eye drops a day for weeks in order to heal from her surgery and save her eye. Sophie refused to let my husband or I give her the drops. Dr. Gerds said "if you bring Sophie in, we will give her the drops at no additional charge.” When Sophie's eye hit a rough spot, Dr Gerds spent 4 nights at the hospital giving her round the clock eye drops. Summer has turned to fall and we are in the home stretch. In fact, Sophie celebrated her 2nd birthday under the care of Advanced Care and her present from Dr. Gerds was permission to remove her cone! The main goal to all of us was to save Sophie's eye and the entire staff of Advanced Care were so wonderful to do it and we will be forever grateful. They all have great big loving hearts combined with state of the art equipment and years of experience ready to meet the needs of your beloved pet.
I have been more impressed with both Dr Gerds and Tom than I have been at any other vet. One of our cats swallowed a needle with a very long string attached, Dr Gerds acted quickly and compassionately. She even spent the night with our cat "sugar" after the surgery. I have been to many vets in the past and was impressed with the warm welcome from Tom to the time and knowledge as well as experience of Dr. Gerds. I will recommend them to ANYONE and EVERYONE. You won't find a better place to bring your loved animals and know that they are taken care of and cared for as you will here!!!!
I have very good visits when I bring my cat in. They answer all my question , give helpful advise and they are very fairly priced. They are also very friendly and welcoming
Advanced Pet Care deserves my highest rating. I trust Dr. Gerds will give me the information I need to make the best decisions for my dog. I have been taking our rescued miniature schnauzer to Dr. Gerds for a few years. A couple of years ago, our dog seemed to be poisoned or was dying. Dr. Gerds quickly assessed the situation, performed tests and provided a diagnosis. Within 72 hours our dog was better than she had been in months. Over the years, Dr. Gerds has provided routine care, urgent care and took care of some significant dental problems with compassion and at a more affordable rate than other local vets had quoted.
Office Manager Tom Gerds provides excellent customer service and care. He is always focused on helping clients and is willing to go above-and-beyond to help customers. I have many examples of his service oriented attitude and one recent act of kindness really sticks out. I walked in 2 minutes before the office was scheduled to close to pick up prescription food just before a major holiday. Tom was packed up, computers off and heading out to begin his holiday (he was even taking a day off - a first in a long time). He saw me and kindly asked what I needed and, without a bit of frustration, turned around, turned on his computer and rang up my products. Wow.
Advanced Pet Care's team is focused on providing great care for pets and building long-lasting service oriented relationships with pet owners. I am grateful to Dr. Gerds, Tom and their team for providing a place where I know my pet is a priority and affordability is always a consideration.
My wife and I had a concern that our chihuahua may have obtained heart worm after researching certain symptoms. We instantly searched the internet for a possible veterinarian location and chose Advanced Care Pet Hospital. We set up an appointment right way to check everything out; the staff was very detailed, efficient, and professional taking our call. When I arrived on our appointment date the service was excellent, staff was polite and informative. Our dog turned out to not have any signs of heart worm and was told there was nothing further to worry about. The bill was paid and we left feeling relieved and happy to have paid them a visit. For anyone interested in a veterinarian “Advanced Care Pet Hospital” is very well priced, has excellent care, and staff. Could not have found a better place to take out dog, and thank this location for their services. (Definitely a repeat customer)
Of all the vets I have brought my pets to over the years, I have received the best care, by far, from Advanced Care Pet Hospital! I was able to bring my elderly dog in to be seen for an urgent issue the same day (Saturday!) without an appointment. The estimate was exactly what I paid, they were pleasant and courteous, and they did not charge me for a follow up check in with them to see if my dog's infection had cleared. I travel from the twin cities to see them. Their prices are very reasonable compared to where I am now located, it is worth the drive. Great service, great prices, and an all around great vet!
In the summer of 2011 we got a rescue dog who was in pretty bad shape and had been abused. We took her to Advanced Care Pet Hospital as it was close to home. It was the best choice we could have made. From the minute we walked in the door, Dr. Pam, Tom and the staff were terrific and took excellent care of Ruby Rox. They called several times after that to make sure Ruby was doing well and adjusting. We recently added another dog, Rocky Rolla to our family and immediately brought him to Advanced Care for a check-up, shots and neutering. Their prices are fair and the office hours are really great. This is a top quality crew who obviously care about and love animals. I highly recommend the Advanced Care Pet Hospital
I switched to Dr Gerds for all my pet's care a few years ago for care of our 2 dogs and 2 cats. Our previous vet was advising me to consider a second joint surgery for my Golden Retriever and I wanted a second opinion. When I found a coupon for Advanced Care Pet Hospital at my dog's day care facility that lead me to them I've been very happy with the service and care we've received. We determined that Buddy did not need surgery and has been doing well. And the staff have been wonderful with the care that my other elderly dog has needed.
Mary Virginia Cooley
It's hard to find a QUALIFIED & AFFORDABLE small animal vet, and Dr. Gerds is by far the best I've come across on both fronts. I've seen small animal vets at at least 4 other clinics across the state. They were a combination of less competent and/or less affordable for treating small animals, and most didn't offer weekend ours. PRICE COMPARISON: The vet I had before Dr. Gerds was relatively good, but changed me about $350 for one tiny (less than pea-sized) lumpectomy. This was pretty easonable from what I've seen elsewhere, actually. Dr. Gerds did a double lumpectomy for me on another rat, removing two much larger lumps, and charged me less than $300 for the whole procedure, which also included the price of having a second rat put to sleep. She also performed an emergency spay on one of my rats -- a much more complicated surgery than lump removal! -- and a regular exam on another rat at the some time for only about $320. Both surgeries included the price of treating another rat and both were more complicated than the surgery I had from the other vet, yet both of them were less expensive than a simpler surgery at my old vet. USES SMALL ANIMAL TREATMENT BEST PRACTICES: Dr. Gerds uses best practices like a using towel when picking rats up to help them feel more comfortable. Other vets have often given me liquid medications with a terrible taste that I had to force my rats to swallow, or even pills ground up and mixed with water. (???) Medication I've gotten from Dr. Gerds tends to be in the form of a sweet solution that makes the whole process less painful for both me and the rats. Furthermore, Dr. Gerds uses what seems like an obvious solution to a problem I've seen many rat owners have: when a rat has surgery, it is too small to wear a cone to prevent chewing on its stitches and can usually even learn to wiggle out of a protective sock tube. Dr. Gerds just adds surgical staples on top of the stitches so that the animal can tug at the staples all they want without harming the stitches! One would think this would be standard practice for surgery in small animals, but so far Dr. Gerds is the only one I've heard of actually doing it.
Received a next day appointment for a new pet exam. Exam was thorough. Staff is both friendly and highly competent. Amazingly flexible hours. Complete estimates for future procedures in writing. Staff did not push raw food fad which I appreciated. I respect companion animals and want them to have healthy long lives but having small children and a science background means I can not in good conscience unnecessarily risk exposing them to dangerous pathogens.
I couldn't recommend Advanced Care Pet Hospital more. Dr. Pamela is very helpful and they're always willing to help answer questions. They show a high level of care and get to know your pet. The establishment is very clean and the staff is professional. If you're looking for a great place to take your pet in Central MN, this is it.
I called ACP at 6:52 on Wednesday night (they close at 7pm) when my little pup Olive started looking and acting like she was in pain. Dr. Gerds was pretty sure she knew the problem and asked if I was close and said I could bring her in and they would see her that night. When we got there they did some procedure and gave us the meds my pup needed. I was so thankful they were able to see us so close to closing time! Both Dr. Gerds, Tom and the other staff are always really friendly to our dogs and I think our dogs can tell how much they care for them and all the other animals. The price is fair and pet care is the number one priority. Both my husband and I work during the day so we appreciate having a vet that's open until 7pm and on the weekends. Thanks for all your help!
I have been visiting with Dr. Pam and Tom since they opened. We are so lucky to have them in Sartell. The other vets in this town and surrounding area are NOT as caring and imagine the fact that we do NOT have to go to the ER vet any longer!!!! Dr. Pam and Tom are open Saturdays and Sundays which is AMAZING!!! Imagine the cost of the ER Vet and our pets do seem to get injured or ill on the weekends. We are so happy and thankful that Tom and Dr. Pam chose our beautiful little town of Sartell to settle in and offer us the best, caring Veterinary services ever. Thank you thank you Dr. Pam and Tom. Kudos to the both of you. Tieko and Hannah love you to death (with the exception of Tiekos nail trimming events :) Thank you again.... Salle G.
A Google User
We can't speak for any other pet clinic as we haven't been to any other but we really feel we don't need to as my girlfriend and I have come to LOVE Dr. Gerds, the staff and service provided at Advanced Pet Care Hospital! Our cat fell ill and unfortunately he didn't make it however Dr. Gerds skillful and accurate diagnosis allowed us to give him the best care possible in his final days. Even better was the personal touch they extended when they sent us a card signed by all the staff offering their condolences. We are still sorry to see our little buddy go but we have nothing but good feelings about Advanced Care Pet Hospital!!!!!!!
A Google User
Dr. Gerds is a skilled surgeon and amazing diagnostician. When you consider the fact that our beloved pets cannot speak, you realize how important it is for your vet to be keenly aware of the importance of their actions and what you report regarding their symptoms. Case in point: Abbie, my 10 yr. old high octane, yellow lab began being aggressive toward my elderly 4 lb Yorkie. I regretfully considered euthanizing Abbie since one bite and the Yorkie would be gone. After observing Abbie for a couple of days in the clinic, Dr. Gerds prescribed thyroid medication for Abbie which eliminated the aggressive behavior. Additionally, in the nearly 20 years that I have known Dr. Gerds, she has gone to the utmost to save and repair the rescued wildlife I have brought to her. I know Dr. Gerds to be the most caring and loving veterinarian that I have ever found. She, Tom and the staff have created a loving, helpful environment to deliver the ultimate in care for our beloved animal family. I travel from Fergus Falls to Sartell with my animal family to experience this and recommend her to many people that want to experience the same care. Cindy T.